Q. Do you use natural ingredients in your jewelry cleaning products?
A. Our 100% Natural Metal Polish is just that - made with 100% natural ingredients. Our Exceptional Foam Jewelry Cleaner™ is made with over 95% natural ingredients and additional completely safe, nontoxic ingredients for preservation.
Q. Are your jewelry cleaning products safe for all jewelry?
A. Our Exceptional Foam Jewelry Cleaner is a beautiful, safe cleaner for all jewelry types, but isn't recommended for pearls, porous stones or jade. Our 100% Natural Metal Polish offers exceptional performance removing tarnish from sterling silver and for polishing other precious metals, but isn't recommended for costume metals.
Q. You offer your Exceptional Foam Jewelry Cleaner in Fresh Patchouli and Citrus Clover - do you use synthetic fragrances in your products?
A. We do not use synthetic fragrances in any of our Earthgloss products. We are committed to safe ingredients that are renewable, so our products contain essential oil fragrances only.
Q. How long after I purchase my Earthgloss products will it take you to ship them?
A. We ship all orders within 24 hours of purchase.
Q. What if I'm not happy with my Earthgloss products after receiving them?
A. Don't worry, be happy! We offer a 30-day money back guarantee. No questions asked.